FAQs

Welcome aboard the Verdure Lotus Cruise! To ensure you have a seamless and enjoyable experience with us, we’ve compiled a list of frequently asked questions (FAQs) below:

What are the check-in and check-out times?

Check-in time is at 12:00 PM, while check-out time is at 10:00 AM.

What is the capacity of the cruise?

Verdure Lotus Cruise can accommodate up to 48 guests, ensuring an intimate and personalized experience for all travelers.

What dining options are available onboard?

Our onboard dining options include breakfast, brunch, lunch, and dinner, served at designated times. Guests can choose from a diverse selection of Asian-European fusion cuisine, with menus tailored to meet various dietary preferences.

Are beverages included in the cruise package?

Yes, a range of beverages including tea, coffee, juices, cocktails, mocktails, spirits, international beers, and wines are available onboard. Please note that beverages may be subject to additional charges.

What amenities are available in the cabins?

Our premium cabins feature balconies with panoramic views, ranging from 35m2 to 55m2 in size. Each cabin is equipped with high-end furnishings and modern amenities meeting 5-star standards, ensuring a comfortable and luxurious stay.

Is there internet access onboard?

Yes, complimentary Wi-Fi is available in designated areas of the cruise ship, allowing guests to stay connected throughout their journey. However, sometimes the connection will be lost due to the geographical location of Halong Bay and Lan Ha Bay

What activities are offered during the cruise?

Guests can enjoy a variety of activities onboard, including cooking classes, tai chi sessions, squid fishing, kayaking, and swimming. Additionally, shore excursions to explore the stunning landscapes of Ha Long Bay and Lan Ha Bay are also available.

How can I book excursions or additional services?

Excursions and additional services can be booked through our sales team. Our staff will be happy to assist you in planning your activities and ensuring a memorable experience during your cruise.

What measures are in place for passenger safety and hygiene?

We prioritize the safety and well-being of our guests. Enhanced cleaning and sanitation protocols are implemented throughout the cruise ship, and hand sanitizer stations are readily available in public areas. Additionally, our crew members are trained to adhere to strict hygiene standards to ensure a safe and comfortable environment for all passengers.

We hope these FAQs provide helpful information for your upcoming cruise with Verdure Lotus Cruise. If you have any further questions or require assistance, please don’t hesitate to contact our team. We look forward to welcoming you onboard for an unforgettable journey through the breathtaking landscapes of Halong Bay and Lan Ha Bay!