FAQs

Check-in time is 11:30 AM – 12:00 PM at waiting room in Tuan Chau, while check-out time is at 10:00 AM.

Verdure Lotus Classic Cruise can accommodate up to 48 guests và Verdure Lotus Luxury Cruise can accommodate up to 54 guests, ensuring an intimate and personalized experience for all travelers.

All onboard dining options include breakfast, brunch, lunch, and dinner, served at designated times. Guests can choose from a diverse selection of Asian-European fusion cuisine, with menus tailored to meet various dietary preferences.

Yes, a range of beverages including tea, coffee, juices, cocktails, mocktails, spirits, international beers, and wines are available onboard. Please note that beverages may be subject to additional charges.

All premium cabins feature balconies with panoramic views, ranging from 35m2 to 55m2 in size. Each cabin is equipped with high-end furnishings and modern amenities meeting 5-star standards, ensuring a comfortable and luxurious stay.

Yes, complimentary Wi-Fi is available in designated areas of the cruises, allowing guests to stay connected throughout their journey. However, sometimes the connection will be lost due to the geographical location of Halong Bay and Lan Ha Bay

Guests can enjoy a variety of activities onboard, including cooking classes, tai chi sessions, squid fishing, kayaking, and swimming. Additionally, shore excursions to explore the stunning landscapes of Halong Bay and Lan Ha Bay are also available.

Excursions and additional services can be booked through our sales team. Our staff will be happy to assist you in planning your activities and ensuring a memorable experience during your cruise.

Cruises Team prioritize the safety and well-being of our guests. Enhanced cleaning and sanitation protocols are implemented throughout the cruises, and hand sanitizer stations are readily available in public areas. Additionally, all crew members are trained to adhere to strict hygiene standards to ensure a safe and comfortable environment for all passengers.